Proposed Approach and Prototype for Improving the Maintenance and Operation Efficiency of Open Source–based Software for Server Load Balancing

• Main Authors: TING, CHIEH-SUNG, 丁介崧
• Other Authors: Kuo, Chien-Liang
• Format: Others
• Language: zh-TW
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/s55m5r

碩士 === 中國文化大學 === 資訊管理學系碩士在職專班 === 107 === To ensure the value of an investment in information technology (IT), firms are forced to include open source software for deploying their new IT applications. How-ever, studies have cautioned that unless the maintenance and operation costs of open sources can be efficiently managed, the open sources can barely be utilized from the perspective of the total cost of ownership (TCO). Consequently, to help resolve the aforementioned challenge, this thesis selected server load balancing as the research target and aimed to demonstrate a method for reducing the maintenance and operation costs of open sources through the conduction of a systemic review, use of grouping parameters, and development of a graphical management interface. The overall research design is based on the principles of rapid application development, whereas the feasibility of examination is determined using a two-stage test. This study proposes a system prototype and its corresponding approach and details their development. Our results reveal that the proposed prototype has a positive influence on adoption willingness and the maintenance and operation efficiency of open source–based solutions for firms because it simplifies the entire operation progress with the help of a parameter-driven operation user interface. Moreover, the TCO is expected to be lower by eliminating the required operation time and the required quality level of operation staff.