| Summary: | 碩士 === 中國文化大學 === 勞動暨人力資源學系 === 107 === This study is mainly to revise the Occupational Competency Standard of the Labor Dispute Mediators, and accordingly develops into a Competency-Based Program for Labor Dispute Mediators, providing a reference for future training courses for Labor Dispute Mediators. The revision of the Occupational Competency Standard of the Labor Dispute Mediators is based on the Occupational Competency Standard table published by the Ministry of Labor in December 2018. It uses the Behavior Event Interview in the functional analysis method to understand the main responsibilities and functions of the Labor Dispute Mediators.
Before the interview, through the collection and collation of the papers, the first draft of the interview topic was integrated, and the interview questions were revised after discussion by functional experts, industry experts and course experts. Interviewed five current Labor Dispute Mediators who have obtained the certificate by the central competent authority. The interview data will be collated and summarized by interview transcript, and then compared with the Occupational Competency Standard published by the Ministry of Labor. Finally, the Occupational Competency Standard of the Labor Dispute Mediators after the amendment is output.
The Competency-Based Program for planning, based on the revised Occupational Competency Standard, uses the ADDIE instructional model to conduct the analysis, design and development of the curriculum, and to plan the learning outcome assessment tools. The analysis part first reorganizes the functions, distinguishes the difficulty of competency, and plans the course map; the design part uses the analyzed course map to design the course, including the teaching/training objectives and course content; the development part, the teaching method, The lecturer's academic experience limits, teaching materials and teaching resources, and learning outcomes are planned in detail.
The results of the study plan four Competency-Based Program courses. The basic legal courses include labor laws and regulations and labor dispute handling procedures and legal systems. The advanced courses are labor-management negotiation and negotiation skills and case studies.
It is hoped that the Occupational Competency Standard and Competency-Based Program planned through the results of this study will enable those who wish to engage in Labor Dispute Mediators to reinforce their competency and for government to offering courses .
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