Discussing the Determinants of Mobile App Engagement: the Crucial Role of Perceived Usefulness

碩士 === 國立臺北大學 === 國際企業研究所 === 107 === App has become a medium of brand marketing in today's society. In the past few years, the mobile app market has obtained enormous development. Consumers and marketers acquire plenty of benefits from mobile apps. Understanding why and how consumers use a...

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Bibliographic Details
Main Authors: LIN, HSUAN-YU, 林軒瑜
Other Authors: CHEN, TSER-YIETH
Format: Others
Language:en_US
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/bk94as
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Summary:碩士 === 國立臺北大學 === 國際企業研究所 === 107 === App has become a medium of brand marketing in today's society. In the past few years, the mobile app market has obtained enormous development. Consumers and marketers acquire plenty of benefits from mobile apps. Understanding why and how consumers use apps is vital to the success of this market. Consequently, we research the determinants to promote users using apps and adopt app engagement which includes consumers’ physical and psychological state to measure users’ attitude toward app. Our study tries to discuss how some using properties, social influence, compatibility brand identification, convenience, interactivity, perceived ease of use and perceived usefulness influence app engagement. First, we divide seven independent variables two kinds named environmental-promotion process and cognitive-promotion process, discussing relationship between variables. Second, we propose perceived usefulness as a mediator can connect the other independent variables with app engagement. That is, perceived usefulness can play the role of bridge or determinants toward app engagement. What we mentioned above is something that other studies before do not do.