The relationship between emotional intelligence and in-role performance and the mediating role of psychological capital and the moderator role of empowering leadership among nurses in Taiwan.

• Main Authors: Wang, Shiou-Min, 王秀敏
• Other Authors: Chen, Shin-Yih
• Format: Others
• Language: zh-TW
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/4j88wv

碩士 === 國立臺北大學 === 企業管理學系 === 107 === The purpose of the current study is to examine the effects of emotional intelligence (EI) on in-role performance with the mediating effect of psychological capital (PsyCap), and survey the relationship between PsyCap and in-role performance with the moderating effect of empowering leadership (EL). We collect data from nurses in a major medical center in Taiwan. A pilot test is completed by 30 nurses to confirm the reliability of the measurement and the result is acceptable. The number of valid questionnaires is 503, and the return rate is 89%. We adopt structural equation modeling (SEM) to analyze the statistics and test both direct and indirect effects among research variables by Mplus 7.0. Meanwhile, we examine the mediating effect of PsyCap on the relationship between EI and in-role performance. In addition, we also analyze EL moderating the relationship between PsyCap and in-role performance by AMOS 21.0. The research results show that individual’s EI has a positive effect on in-role performance, and we also find that EI is an important determinant of a person’s PsyCap. Besides, individual’s PsyCap partially mediates the relationship between EI and in-role performance, and EL negative moderates the relationship between PsyCap and in-role performance. Our findings demonstrate new knowledge in the field of EI and PsyCap. These findings indicate that individuals with high EI and a positive attitude would show better ability for adjustment and performance. In addition, the present study discovers that EI might be the predictor of a person’s PsyCap, so both elements could help individuals to perform well in their position; however, the assumption of the relationship between PsyCap and in-role performance with the moderating effect of EL is not supported.