Work-related Smartphone Usage at the Tourist Destination: Its Antecedents and Consequences

• Main Authors: Yen-Cheng Chen, 陳彥丞
• Other Authors: Wee-Kheng Tan
• Format: Others
• Language: zh-TW
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/2a8z2g

碩士 === 國立中山大學 === 電子商務與商業分析數位學習碩士在職專班 === 107 === The use of the smartphone at the tourist destination is a common phenomenon. Besides providing purposes such as entertainment, kills time or interacts with friends and relatives in the virtual space, the smartphone also links virtually the workspace and the colleagues with tourists while touring the destination. Although such an interaction is not welcome, it does happen often. It drives the tourists to use the smartphone to handle work-related matters. This phenomenon has not been adequately studied. Thus, we hope to examine the antecedents of this phenomenon via the concept of leisure constraints, travel motivations and fear of missing out, and the consequence, i.e. the experience at the destination. Using smartphone to deal with work-related matters is considered to be a constraint negotiation strategy. The partial least squares analysis showed that work-related leisure constraints affect travel motivations and the use of smartphone as a negotiation strategy. Work-related fear of missing out also affects smartphone use as a negotiation strategy and work-related leisure constraints. Last but not least, smartphone use as a negotiation strategy affects the escape aspect of the tourist experience.