How Leader-Member Exchange Lessens Subordinates’ Emotional Exhaustion? Exploring the Mediating Effects of Supervisors’ Nonverbal Immediacy and Subordinates’ Affects
碩士 === 國立中山大學 === 人力資源管理全英語碩士學位學程 === 107 === This study integrates leader-member exchange (LMX) theory, emotional contagion theory, and feelings as information theory, and aims to produce novel theoretical and practical insights into how LMX reduces subordinates’ emotional exhaustion via communicat...
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| Format: | Others |
| Language: | en_US |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/64bu67 |
| Summary: | 碩士 === 國立中山大學 === 人力資源管理全英語碩士學位學程 === 107 === This study integrates leader-member exchange (LMX) theory, emotional contagion theory, and feelings as information theory, and aims to produce novel theoretical and practical insights into how LMX reduces subordinates’ emotional exhaustion via communication process. Regarding methodology, data were collected from 138 full-time employees at two-time points over two weeks from multiple career fields in Vietnam. The results of PROCESS analysis indicated that high quality of LMX increases the perception of supervisors’ expressions of nonverbal immediacy and subsequently impacts on employees’ emotional exhaustion through their positive and negative affects. The present study also provides some practical implications for improving dyadic relationships between supervisor and subordinate in the workplace.
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