The Impact of Interactive and Supportive Service Innovation on Customer Satisfaction and Customer Loyalty: A Case Study of Taiwanese Telecommunications Operators
碩士 === 國立屏東大學 === 企業管理學系碩士班 === 108 === Under the rapid change of information technology, telecom operators face strong competitors, and operators keep sustainable competitive advantage through continuous innovation in strategy. Moreover, in the era of service economy, interactive service innovati...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/arwnnj |