The impact of incivility on negative affect of social workers-Leisure activities as a moderating effect

• Main Authors: LIN, YUAN CHING, 林元慶
• Other Authors: LEE, CHUN-HSIEN
• Format: Others
• Language: zh-TW
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/jgdw9f

碩士 === 國立高雄師範大學 === 人力與知識管理研究所 === 107 === This study aims to explore the impact of social workers on the rude and negative emotions of the client - leisure activities as an adjustment effect analysis. In this study, questionnaires were used to collect data and 305 valid questionnaires were collected. As a result, when social workers are rude to the case, they will have negative emotions. When the victim is rude, the higher the frequency, the negative feelings will be improved, indicating that the case is rude and negative. There is a significant relationship between emotions; the negative emotional feelings of social workers can reduce the negative emotional feelings through leisure activities, indicating that leisure activities and negative emotions have a negative and significant relationship; leisure activities are rude and negative emotions in the case. There is a regulating effect between them. Finally, this study based on the research results to discuss the theoretical and practical implications, and proposed future research.