| Summary: | 碩士 === 國立高雄師範大學 === 英語學系 === 107 === This study aims to compare on Kaohsiung citizens’ and uniform police officers’ responses to the needs and anticipations of professional English trainings for Kaohsiung uniform police officers (KUPO). It also investigated ten KUPO interviewee’s thoughts about the issue, and their difficulties as well as suggestions to the training program for KUPO in Kaohsiung city police department (KCPD) now. To achieve the purpose, 202 Kaohsiung citizens and ten uniform police officers were recruited in this study. A questionnaire and interview form on the perspective and anticipation of KUPO’s English ability and the suggestions for the training program were also applied. Specifically, the subjects’ responses to the questions in a five-point scale on the questionnaire were calculated and analyzed quantitatively by an independent sample t-test and descriptive statistic. In addition, the subjects’ responses to open-ended questions were discussed qualitatively. Base on the data analysis, four major findings of the study are summarized as follows:
1. There are four significant differences in Kaohsiung citizens’ and KUPO’s responses to KUPO’s English ability. In addition, the mean scores of the Kaohsiung citizens’ responses are higher than KUPO’s. So Kaohsiung citizens show more positive responses than KUPO. Specifically, most citizens hold more positive responses to the enough English ability for KUPO’s duty nowadays than KUPO. Since most of the citizens feel that police work is heavy, they express no need to increase KUPO’s burden with English proficiency requirement.
2. There are five significant differences in Kaohsiung citizens’ and KUPO’s responses to KUPO’s EFL (English as a Foreign Language) training. In addition, the mean scores of the Kaohsiung citizens’ responses are higher than KUPO’s. So the Kaohsiung citizens show more positive responses to KUPO’s. Specifically, most citizens hold more positive responses to the importance of the police work than KUPO, so they expressed that KUPO need EFL training more than KUPO. Specifically, most citizens hold more positive responses to a comprehensive professional English training, not only listening and speaking for KUPO. On the other hand, KUPO express that their heavy duty and the tight training hour prevent them from going to the lessons in the EFL training.
3. There is no significant differences in Kaohsiung citizens’ and KUPO’s responses to the anticipation of the EFL training for KUPO. However, this does not mean that the two groups’ responses to Item 27-31 are worthless. Most of their mean score is above 3.5. This phenomenon indicates that most of subjects are agree to having more professional English trainings for KUPO.
4. To explore KUPO’s needs, difficulties, and suggestions for the professional English training, ten KUPO were interviewed. In the study findings, the top four needs of course subjects are: (a) English for police duty, (b) English conversation, (c) English listening, and (d) English in law. The top difficulty in KUPO’s English training program for KUPO is too much time on routine police work trainings but little time on professional English trainings. To deal with the above problem, many KUPO interviewees suggest getting one or two KUPO police stations together, training them to be the seed instructors, teaching them ESP in order to teach the other KUPO in their host police stations and in their space time. The advantage is that it does not have to get everybody in the ESP training program together, which may waste a lot of time. But the disadvantage is that it is hard to assess the effect of the ESP training program for every KUPO.
On the basis of the study findings, there are three suggestions for KUPO’s professional ESP trainings. First of all, most Kaohsiung citizen hold positive responses to set the training for KUPO. Second, there were some voices that police work is heavy already. So it may not be necessary to increase an English training burden to the KUPO. To those KUPO who have good English ability, they do not need to be trained. Thus, the training subjects and objects is needed to evaluate before start. Last but not least, some ideas and suggestions for the training program are discussed in Chapter Four. As Kaohsiung is becoming an international city, KUPO being a symbol and guardians of public security, it is KCPD’s goal to improve this city’s international reputation by good ESP service.
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