The Impact of Mobile Banking Service Quality on Organizational Performance --Corporate Image and Customer Loyalty as Mediators
碩士 === 國立彰化師範大學 === 財務金融技術學系 === 107 === The purpose of this study is to explore the relevance of service quality to organizational performance, and to explore the intermediation effect between corporate image and customer loyalty in service quality and organizational performance. With the popularit...
Main Authors: | Chou,Yen-Ting, 周彥廷 |
---|---|
Other Authors: | 温玲玉 |
Format: | Others |
Language: | zh-TW |
Published: |
2019
|
Online Access: | http://ndltd.ncl.edu.tw/handle/vsh7u7 |
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