A Study on the Relationship between Personality and Performance：An Observation from a Life Insurance Company in Taiwan

• Main Authors: Tsai,Miao-Ling, 蔡妙玲
• Other Authors: Lin,Che-Pen
• Format: Others
• Language: zh-TW
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/j64mte

碩士 === 國立彰化師範大學 === 企業管理學系 === 107 === The changes in population structure and economic development needs, financial and insurance needs have become an indispensable element of career planning and life. Business needs to be better competitive in order to meet the market needs of consumers' career planning. Through education and training, the company hopes to improve the performance of salesmen. However, the same education and training courses will have different impacts on different employees, and the same human resources will have different impacts on different employees. The personality, attitude, professional skills, and knowledge of the salesperson are all factors that affect job performance. The main purpose of this research is to explore the performance of business performance by the personality traits of insurance practitioners and education training. The research objectives of this study are as follows: 1. Explore the differences between the different personality traits of insurance practitioners before and after unit education training. 2. Explore the differences in business performance between different personality traits of insurance practitioners. This study was conducted by means of questionnaires and was conducted by a staff member of a life insurance company. The questionnaire was distributed to each unit of the staff of each level of the questionnaire according to the survey method. A total of 55 questionnaires were sent to the questionnaire. 50 questionnaires, a total of 50 effective recovery. The majority of the subjects were 82% of the females, the age group was mainly distributed in the 50-59 years old, accounting for 44%; the senior business leaders were 28.0%; the seniority was 16-20 years old. 46%, the training course began in January of 106, and the training course questionnaire was issued on April 23, 108. The results show that the affinity personality traits are significantly correlated with performance. The high-affinity personality traits of insurance practitioners fail to create better performance, but low affinity, the performance is indeed worse; affinity traits are willing to listen The thoughts of others, friendly attention to the expression clues of others, it is easy to get close to the natural familiarity with others. I hope that when insurance companies select talents for recruitment, they can explore and master the background of their personality, in order to provide life insurance operators to recruit personnel in the organization, to obtain better and applicable insurance practitioners; or to strengthen the affinity for training and cultivating talents. Training reference.