A Proposal for Bank L to Improve its IT Applications through Training in End User Computing

• Main Authors: Chi-Chun Jao, 饒啟峻
• Other Authors: C. K. Farn
• Format: Others
• Language: zh-TW
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/896f63

碩士 === 國立中央大學 === 資訊管理學系在職專班 === 107 === The banking business is based on digital, data and payment. Therefore, the business operation relies on many IT systems, and the system are not enough for user usually. There are solutions, such as using inefficient way, ignoring the problem, asking the assistance in poor communication pipeline from the head office, improving the use and management of the staff EUC to solve the problem. Is a topic to improve the use of IT and make it work well. Training and programming of program language, compiting learning materials, seting internal forums, establish reward and punishment systems to enhance incentives, using PBL and Prototyping to complete the plan. To achieve a good coordination and circulation in terms of capabilitie, method, pipeline and system, in order to cultivate the ability of the staff, enhance the use and management of the EUC, improving the communication pipeline and methods, and achieve the purpose of improving the use of IT applications and making the business more operational.