The Study of the Relationship between Supervisor Coaching Behavior and Job Performance: The Mediating Effect of Psychological Empowerment

• Main Authors: Jiaen Tseng, 曾家恩
• Other Authors: Meiyu Fang
• Format: Others
• Language: zh-TW
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/2wrx9b

碩士 === 國立中央大學 === 人力資源管理研究所 === 107 === Supervisor leadership behavior is a critical factor in a company's operating, and the supervisor coaching behavior can lead the employee toward the goal, achieve the desired goal, and create performance for the organization. However, there is little literature on the psychological mechanism of supervisors' behaviors to employees, and employees can change their perceptions and motivations, thus resulting in behavioral changes. This study uses psychological empowerment as a mediator variable on supervisor coaching behavior and job performance. The study subjects were practitioners with direct supervisors, collecting 620 valid samples by sampling, and verifying the model by statistical analysis. The results of the analysis show that: (1) there is a positive relationship between the supervisor coaching behavior and job performance; (2) the supervisor coaching behavior has a positive relationship with the psychological empowerment; (3) the psychological empowerment has a positive relationship with the job performance; (4) Psychological empowerment completely mediates the relationship between supervisory coaching behavior and job performance. According to the results of this study, it is recommended that supervisors should learn the coaching leadership and show more coaching behaviors to employees, make them change their psychological cognition on job and increase their motivation to work, thus contributing to enhance employee performance. At the end of the paper, we discuss the limitations of the research process and future research suggestions.