| Summary: | 碩士 === 國立暨南國際大學 === 終身學習與人力資源發展碩士學位學程碩士在職專班 === 107 === This study investigated the relationship among career plan, career barriers, and career coping strategy for barriers of middle and top female managers in tourist hotels. In the study, qualitative in-depth interviews with semi-structural outline were applied to five middle or top female managers with two or more years of experience on tourist hotels. By overviewing their past life experiences and career planning stages, we investigated the influential career barrier elements on their career plan and corresponding response strategy for their career plan.
The results of this study reveal three stages, including entry level employees, primary supervisors, and middle or top female managers, in their career plan. In every stage, different emphasis and direction for learning marked their tasks, including doing things right, communicating with supervisor, developing new skills, facilitating cross- departmental communication, adapting to the environment, doing right things, training subordinates, and refining communication skills. Internal and external career barrier elements appeared in every stage. For internal barrier, four elements, the gender, influence from personal characteristics, mental pressures, and work-life balance, were found. On the other hand, external elements, including the image of on-job stereotypes, marriage, pregnancy and birth giving, communication conflicts with supervisors or family, and the support from family, were stated. To overcome the challenges on career barriers, they applied four strategies including problem focusing, approach responses, escape responses, and primary responses. They faced, changed, and adjusted the status and environment of themselves. This study provides substantial insights on research subjects, scale, methods and objects to female middle and top managers, female primary employees, tourist hotels and future researchers with relative topics.
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