| Summary: | 碩士 === 國立中興大學 === 企業管理學系所 === 107 === Promotability is one of the important indicators for the successful development of personal career. For enterprises, the promotability is beneficial to the practice of human resource management. By establishing the succession of the talent management, companies can counter the externally competitive environment. Promotability is important to both enterprise and employees. Thus, it is worthy to exploring the factors which affect promotability.
In the past, researchers rarely discuss promotability by using both two variables such as learning goal orientation and political skills as pre-variables simultaneously. Nevertheless, this study aims to explore the factors that affect promotability with two perspectives at the same time. Besides, this study is dedicated to discovering why and how these two variables have influence on promotability. It is important and helpful to understand the connection mechanism among these variables, providing important theoretical and practical implications.
This study surveyed and collected data from 179 financial tellers and 23 supervisors working at branches of two credit unions in Changhua, Taiwan. Questionnaires addressing both learning goal orientation and political skills were distributed to employees, and their supervisors were sent another survey about employees'' promotability evaluations. This study shows that (1) learning goal orientation has a positive correlation with customer knowledge; (2) political skills are positively correlated with the leader-member exchange; (3) employee who has the richer customer knowledge, the higher promotability they shall gain. (4) Customer knowledge has a complete intermediary effect between learning goal orientation and promotability. This study fulfills an identified need to understand the influence of learning goal orientation and political skills on the promotability.
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