A Research of Critical Success Factors of the Introduction on the Financial Technology of Financial Industry

• Main Authors: LU, PEI-YI, 呂佩倚
• Other Authors: LEE, YUNG-SUN
• Format: Others
• Language: zh-TW
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/498f8n

碩士 === 銘傳大學 === 資訊管理學系碩士在職專班 === 107 === Recently, the rapid advancement of science and technology has led the significant change in financial services. It is very important that financial development and deepening be conducive to the country's economic growth. The revolution of financial technology has affected the financial industry, and the introduction of FinTech in financial industry has brought competitive advantages and opportunities to the organization. However, the introduction of new information technology may also lead to the risk of import failure, or result in giving up halfway in the process of introduction thus missing opportunities for development. Therefore, this study, through related research on the introduction of FinTech in the financial industry, explored and consolidated the important factors affecting the introduction of FinTech into the financial industry by using the expert questionnaire and Analytic Hierarchy Process of Modified Delphi Method to derive the critical success factors in introducing the FinTech into the financial industry. This study consolidated important factors that influenced the financial industry's introduction of financial technology, including five dimensions of government, organizations, outsourcing vendor, senior executives, education and training with a total of 30 factors. The results of this study found that the critical success factors in financial industry’s introduction of FinTech including "the degree of authorization of senior executives", "communication and coordination of various departments", "the cultivation of talents in financial technology", "the commitment and support of high-level executives to FinTech", "Financial technology capabilities owned by outsourcing vendor", "the attitude of organization in encouraging employees to learn new FinTech”, "technology maturity of organizing information staff", "FinTech project management capabilities of outsourcing vendor", "financial-related knowledge processed by high-level executives", "FinTech-related security protection policy", "Organization attitude in promoting the core functions of employees' FinTech", and “the amendment (relaxation) of FinTech-related regulations”.