The Impact of Anthropomorphic Robots on Service Quality: Intimacy as a Mediator
碩士 === 銘傳大學 === 國際企業學系碩士班 === 107 === In the wave of artificial intelligence, many industries have begun to introduce robots into service processes. Robots can be seen in different applications, such as medical robotics, robot vacuum cleaner, home-caring robots, food-delivering robots, and so on. Ho...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2019
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Online Access: | http://ndltd.ncl.edu.tw/handle/antzd6 |