What Affects Employee Turnover Decisions in Emerging Economies: Evidence from Vietnam’s Retail Industry

• Main Authors: Nguyen Duong Ha Van, 阮楊霞雲
• Other Authors: Fan, Kai-Tang
• Format: Others
• Language: en_US
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/cv323b

碩士 === 龍華科技大學 === 企業管理系碩士班 === 107 === Rising labor turnover rate in the blossoming retail industry in Vietnam has brought serious challenges to organizations. This study aims to explore factors that may have a direct and indirect impact turnover decision of contracted back-office employees in retail industry in Vietnam. Quantitative method is used to measure responses of 204 participants in supermarket and convenience store companies. Various regression analyzes using SPSS software are applied to identify the direct factors and indirect factors that influence the turnover decision. The findings of this study suggest the significant directional influence of perception of job alternatives, perceived ease of movement, and intention to quit on employees’ turnover decision. Moreover, the perceived ease of movement is noticed to be mediators for the indirect impact of perception of job alternatives and intention to quit on turnover decision; and the intention to quit is identified to be mediators for the indirect impact of perception of job alternatives and the perceived ease of movement on turnover decision. The outcomes of the study corroborate and proliferate the existing frameworks on labor turnover. Practical implications are also discussed that beneficially contribute to the efficient labor retention strategies of organizations.