A Study of Mystery Shopper Survey, Aesthetic Labor, Job Satisfaction, and Job Performance–A Case of Frontline Service Staff of Cosmetics Retail
碩士 === 輔仁大學 === 織品服裝學系碩士在職專班 === 107 === Taiwan has entered the economic model dominated by the service industry. The quality of service has been valued by corporate business, and is also the focus of company’s competitiveness. The mystery shopper survey is regarded as an important basis for testing...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2019
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Online Access: | http://ndltd.ncl.edu.tw/handle/sfu2sy |