Mining E-WoM from Online Customer Reviews: An Investigation of Logistics Service Quality, Satisfaction, and Loyalty
碩士 === 逢甲大學 === 國際經營與貿易學系 === 107 === Information and Communication Technology (ICT) has become the major trend in the competitive market, more and more users prefer to purchase goods through e-commerce platforms. After the customers shop on the e-commerce platform, the shopping experience would be...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/kv9wv2 |