A Study on the Association between Hospital Management Competence and Personal Knowledge Management Capability

• Main Authors: CHEN,WAN-CHI, 陳畹祺
• Other Authors: CHANG,SHO-FANG
• Format: Others
• Language: zh-TW
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/9keqfr

碩士 === 嘉南藥理大學 === 醫務管理系 === 107 === In the new century of innovation and knowledge orientation, knowledge workers have become the key factor in asset creation. The hospital is not only highly knowledge-intensive, but also a professional organization with various appraisals and assessments. Through knowledge management, hospital workers could have more time for continuous innovation. On the other hand, hospitals need more management professionals in order to copy with the rapid change environment. Hospital managers should have their corresponding competency to match their positions and jobs. The related competencies include functional development, regular review and improvement mechanisms, and new employees in pre-employment training. The purpose of this study is (1) to explore the correlation between hospital management competencies and personal knowledge management capabilities, (2) to realize whether there are differences in hospital management competencies in different management levels, and (3) whether there are differences in the personal knowledge management capabilities in different management levels. The quantitative research was conducted. The research subjects were mainly hospital administrators, and 133 questionnaires were effectively responsed. The effective response rate was 61%. Reliability and validity analysis, descriptive statistical analysis, Kruskal-Wallis test without parental analysis was employed; Smart PLS3.0 was used for model verification and hypothesis test. The results of the study show that the three major capabilities of the hospital management competencies are significantly positively correlated with the personal knowledge management ability. In addition, the relevance of hospital management competency to the personalknowledge management ability is “interpersonal competency” and “conceptual competency”. "professional competency." There are significant differences between the different management levels in the "conceptual competency", the "knowledge acquisition", the "knowledge analysis" and the "knowledge sharing" of the personal knowledge management ability. This study suggests that hospitals should create higher performance for organizations when cultivating talents according to their class's emphasis on the development of different functions and knowledge management capabilities. When the hospital education staff is planning the course, they can pay attention to the correspondence between the competency and the knowledge management ability. Finally, for those who are interested in being hospital managers, they are suggested to enrich their self-related skills in order to fit different levels of positions.