A Study of Relationship among Service Quality, Customers Satisfaction and Behavior Intention:A Case onFast Food Chains of McDonald、KFC and Mos Burger in Zhubei Area

碩士 === 中國科技大學 === 企業管理系 === 107 === Nowadays, because of the intensely competitive life and convenience, more and more people dine at fast food restaurants. The growing of fast food chains in Taiwan faces with very strong competition. The fast food chain to survive is to satisfy customers’ needs and...

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Bibliographic Details
Main Authors: LEE,SSU-HSUAN, 李斯璇
Other Authors: CHEN,WEN-JINN
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/k4buq4