The Study on Service Environment and Customer Satisfaction of Airlines in Taiwan
碩士 === 長榮大學 === 航運管理研究所 === 107 === A great service environment can give a deep impression to the customers and help to raise the company image. Besides, the service quality of staff is another indispensable part as their altitude and behavior whule providing service affects customers’ impression,...
Main Authors: | NGAN, KA-SENG, 顏家誠 |
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Other Authors: | SHAO, PEI-CHI |
Format: | Others |
Language: | zh-TW |
Published: |
2019
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Online Access: | http://ndltd.ncl.edu.tw/handle/g9ddvw |
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