| Summary: | 碩士 === 南臺科技大學 === 商管專業學院 === 106 === The world, nowadays, is closer and closer by the development of information communication technology (ICT). Due to the trend, virtual collaboration is considered as a great way to connect people and bring advantages to organizations. On the one hand, virtual teams enable cooperate members from different geography and time zones. On the other hand, organizations have to deal with many challenges when applying this method. Despite the obstacles, many reputable companies over the world recognize the benefits of virtual working and successfully apply in their organizations, especially IBM Company. However, this trend may be unstable in the future. Based on the existing literature, it is expected to extend knowledge about two big issues, comprising the global virtual teams and ICT as well as their benefits and drawbacks in detail. Then, this study intends to identify and discuss the factors contributing to the creating and managing of effective global virtual teams in the development of ICT. For doing this, many academic and scientific journals are used for the purposes of summarizing and synthesizing. This study used secondary research combining a best practice to explore its issues. These factors are aggregated using a five-dimensional framework. By identifying the pros and cons and important factors influencing the effectiveness of virtual teams, organizations can create suitable solutions to manage and establish their teams in a better way.
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