The Influence of Resource Assistance and Relationship Trust of Employment Service Staffs on the Unemployed Jobseekers’ Optimism and Retain Propensity

• Main Authors: SU, HSIANG MIN, 蘇湘閔
• Other Authors: HUANG, CHIH-CHING
• Format: Others
• Language: zh-TW
• Published: 2018
• Online Access: http://ndltd.ncl.edu.tw/handle/vyw673

碩士 === 南臺科技大學 === 企業管理系 === 106 === Public employment service agencies in Taiwan are not only the labor market media, but also face severe challenge of employment service performance. In order to solve the unemployment rate, they devote a lot of resources to establish employment service stations and employment service staffs. Therefore, whether the resource provided of employment service staffs and interaction relationship during service process can meet the needs of job seekers, so as to help shorten the pressure brought about by the unemployed, and to increase job seekers’ optimistic about things, and also the retain propensity working in future jobs. We first conduct literature review and then adopt convenient sampling method to implement questionnaire survey. 426 valid questionnaires are returned and SPSS 18.0 statistical analysis software is used to test hypothesis of this research, results are used to build relation model among difference constructs. According to the findings of the study, resource assistance and trust in relation to serving staff have a significant impact on the optimism and retention of Unemployed Jobseeker. And provide the government unit's suggestion.