| Summary: | 碩士 === 世新大學 === 資訊管理學研究所(含碩專班) === 106 === With the advance of technology, the popularity of mobile networks and smart phones increased year by year. Communication between people is more diversified. It is no longer only through face-to-face, telephone calls, newsletters, and e-mail. Instant messaging software gradually changes people’s lifestyles and affects the workplace. About 60% of all users use private instant messaging software to discuss business affairs. Research shows that enterprises can effectively improve work efficiency through instant messaging software. However, private instant messaging software as an enterprise communication will cause some issues. Here are some examples. It can easily cause public or private circumstances. The account cannot be controlled centrally by companies. And the company’s confidential information could be leaked.
This study will discuss about the definition, the technical principle, and the usage of instant messaging software for communications. Line and Facebook, the two common instant messaging software used by people in the Taiwan, analyzed for designing a dedicated instant messaging software for companies.
In the end, this study successfully design and build an instant messaging software for dedicated enterprise, to make corporate communications more efficient and complete.
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