The relationship among work values, job engagement and turnover intention: Focusing on Millennials in 85℃ coffee shop in Taiwan

• Main Authors: LEE, YI, 李易
• Other Authors: JAN, CHYANLONG
• Format: Others
• Language: en_US
• Published: 2018
• Online Access: http://ndltd.ncl.edu.tw/handle/du254b

碩士 === 東吳大學 === 企業管理學系 === 106 === Under the economic environment of high-flowing turnover rate, various industries have encountered the problem of how to retain and collect valuable human resources in order to resolve the matter of talent shortage. Yet, by acknowledging that the young millennial generation has become the main group resource of labor talents, organizations and companies are currently coming up with strategies to deal with these group of young employees for company benefits. As a result, this study aims to discuss the relationship among possible factors relating to millennial workers’ work values, job engagement and turnover intention in order to take a deeper look into one of the well-known coffee chain shops, 85℃ in Taiwan with the execution of quantitative questionnaire, which the data result allows people to fully understand the situation in accordance with how altered work value held by millennial generation significantly influence the production of their negative intention to resign currently engaging occupation. In conclusion, the study has the potential to offer a promising reference for existing industries or follow-up researchers who aim to penetrate deeper into similar topic in order to effectively resolve the issue of high turnover rate dwelling in modern economic society.