Importance-Performance Analysis of the Service Quality of Internet Banking APP- The Case of T Bank
碩士 === 國立高雄大學 === 國際高階經營管理碩士在職專班(IEMBA) === 106 === The study is based on SERQUAL scale, which aids “Importance-Performance Analysis” abbreviated IPA and explores the importance of T-bank customers perception in terms of various attributes of online banking App services provided by T-Bank and satisf...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/bzaskp |