| Summary: | 碩士 === 國立臺灣師範大學 === 公民教育與活動領導學系 === 106 === The purposes of this study were to understand the organizational commitment among college student affairs staff in northern Taiwan, and to examine its difference in terms of various personal characteristics, role characteristics, structural characteristics and work experiences.
The study used quantitative questionnaire survey, six hundred and four student affairs staff were selected from sixteen colleges and universities in Northern Taiwan, including faculty with administrative work, supervisors, administrative staff, and contract employees. The data were collected using the “College Student Affairs Staff’s Organizational Commitment Inventory.” Totally, 474 responses were received and among them 459 were valid. The valid response rate was 75.99%. Reliability analysis, descriptive statistics, one sample t-test, independent sample t-test and one way ANOVA were conducted to analyze the data.
The research results are listed as follows:
First, College student affairs staffs in northern Taiwan possess organizational commitment of mid-high level. Their organizational commitment are, in descending order of scores, effort commitment, value commitment and retention commitment. However, there is no significant difference between the result of college student affairs staff in Northern Taiwan and that of college student affairs staff in Central Taiwan in the year of 2011.
Second, in terms of personal characteristics, student affairs staff who are older, senior, married with child of 6 years old or elder, professionally trained, officially hired, or having management position shows a higher level of organizational commitment. However, there is no significant difference in gender, educational background, professional certificate and work department.
Third, in terms of role characteristic, student affairs staff whose job scope or challenge, role conflict, or role ambiguity are higher shows a higher level of organizational commitment.
Fourth, in terms of structural characteristic, student affairs staff whose office has a higher level of formalization and centralization. With regard to the number of students tended, one who serves 139 to 185 students shows a higher level of organizational commitment.
Fifth, in terms of work experiences, student affairs staff who perceive a higher level of organizational dependability, personal importance or caring leadership shows a higher level of organizational commitments.
Finally, based on the research results, the author propose some suggestions for colleges and universities, student affairs staff and for future researchers.
Keywords: college student affairs staff, organizational commitment, personal characteristics, role characteristics, structural characteristics, work experiences
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