The Public Service Motivation of Public Employment Examinee –A Case Study of A Cram School in Kaohsiung

• Main Authors: I-Chin Lin, 林義欽
• Other Authors: Chyi-Lu Jang
• Format: Others
• Language: zh-TW
• Published: 2018
• Online Access: http://ndltd.ncl.edu.tw/handle/4b3qg8

碩士 === 國立中山大學 === 高階公共政策碩士班 === 106 === This study mainly explores the intrinsic and extrinsic motivations of potential public servants based on Perry and Wise’s Public Service Motivation (PSM) and investigates how they inspire common people to pursue civil service jobs as their careers. To further understand the relationship between PSM and people’s willingness to register as civil service examinees, this research takes students of a civil service examination preparation cram school in Kaohsiung as respondents to collect data. Accordingly, the 600 valid questionnaires show the examinees have a rather high level of PSM. According to my statistical data analysis, the result shows that among these students of different ages, the younger the students are, the lower their PSM level is. Moreover, the commitment to public interest (CPI) gains the highest scores in the four dimensions of PSM. While the norm-based motive organized by Perry and Wise is the most important one among all the primary motivations of PSM. Job security is, on the other hand, one of the most essential extrinsic motivations for people to pursue civil service employments. This result is similar to the survey conducted by Perry, Wise and other scholars in the United States and Korea. Through regression analysis, it is also found that there is no significant difference when it comes to anticipating the types of civil service jobs from the perspective of PSM. Nevertheless, from the point of extrinsic motivation, the report indicates that if the students care much more about rates of pay, it is more likely they opt for special civil service examinations for judges and prosecutors rather than junior and senior civil service examinations. On the contrary, if welfare state is the main concern, they will take priority for junior and senior civil service examinations. From the viewpoint of gender, female students prefer to take special civil service examinations for judges and prosecutors, while male students tend to choose junior and senior civil service examinations. This intriguing gender difference in occupational choice breaks down stereotypes tied to traditional gender roles. According to this research, among the main factors of PSM, the commitment to public interest is the one that drives most citizens to register for civil service examinations. The study findings also serve as a guide for the department of civil service human resources to develop strategies to inspire intrinsic motivation of potential public servants. On the other hand, it is also found that the youth tend to take the examinations and become public servants mainly because of extrinsic motivation rather than PSM. Thus, how to strengthen PSM among younger generations is also an essential issue for the department of civil service and personnel recruitment to investigate in the future.