The Study of Farmer Association Total Quality Management and Job Satisfaction－Run Wu Farmer Association for Example

• Main Authors: Huang, Ching-Yu, 黃靖瑜
• Other Authors: Lin, Yong-Shun
• Format: Others
• Language: zh-TW
• Published: 2018
• Online Access: http://ndltd.ncl.edu.tw/handle/73mfwn

碩士 === 國立屏東科技大學 === 農企業管理系所 === 106 === Abstract Student ID：N10550018 Total Page：99 Title of Thesis：The Study of Farmer Association Total Quality Management and Job Satisfaction－Run Wu Farmer Association for Example Name of Institute：Department of Agribusiness Management, National Pingtung University of Science and Technology Graduate date：July 1, 2018 Degree Conferred：Master Name of student： Ching-Yu, Huang Advisor：Dr. Yeong-Shenn Lin The Contents of Abstract in this Thesis： Farmer association faces great impact because of Taiwan economic constantly decline. Farmer association tries to strengthen staff training and creating better product and service in order to strengthen the advantage. Management and staff morale will be the point. Total Quality Management (TQM) describes a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work. This study tries to describe how TQM increase job satisfaction of farmer association. 58 questionnaires received from Ren Wu farmer association. The results show below. a. The questionnaires of TQM and job satisfaction with highly reliability and validity. b. The supervisor have high participation in TQM program. Respondents have highly evaluation. c. Respondents have positive job satisfaction score. d. TQM can positive influence job satisfaction. e. Different respondent background have no difference on TQM and job satisfaction questionnaire score. The suggestions offer below. a. Strengthen farmer association internal knowledge management and website. Building up KM system and FB utility. b. Encourage supervisor to join TQM program. c. Invite external management consultant as TQM program partnership. Keywords: farmer association, total quality management, job satisfaction