Analysis of Customer Service Quality in Tourism Factory by Grey Decision
碩士 === 國立屏東大學 === 商業自動化與管理學系碩士班 === 106 === This study mainly focused on the factories of three different types of industries such as tourism wineries, craft museums, and cosmetic factories. The main purpose of this study is to explore the components of the service quality of tourism factories and...
Main Authors: | CHEN, HSIU-FANG, 陳秀芳 |
---|---|
Other Authors: | WANG, SHEN-TSU |
Format: | Others |
Language: | zh-TW |
Published: |
2018
|
Online Access: | http://ndltd.ncl.edu.tw/handle/pf542a |
Similar Items
-
A Study on the Relationship between Service Flow and Customer Satisfaction of a Tourism Factory- BRAND'S Health Museum as an Example
by: Hsiu-Wen Hsueh, et al.
Published: (2013) -
The Research on the Relationship among Tourism Attraction, Service Quality, Perception Value, Customer Satisfaction and Loyalty: the Examples of Brand''S Tourism Factory and Dahesong Salico''s Tourism Factory
by: Yu-lin Chen, et al.
Published: (2008) -
The Effects of Service Quality on Customer Satisfaction and Brand Attitude─Using Tourism Factory as an Example
by: Ya-Chi Tsai, et al.
Published: (2013) -
Mystery Shopper Customer Surveys as a Tool to Assess the Service Quality of Tourism Factories
by: CHIAO, TUN-HUI, et al.
Published: (2017) -
The Research on the Relationships Among Service Quality, Perception Value and Customer Repurchase Intention in Tourism Factory
by: YU,YEN-LUNG, et al.
Published: (2019)