| Summary: | 碩士 === 國立屏東大學 === 國際貿易學系碩士班 === 106 === This study explores the impact of employees on " turnover intention " with three factors " job performance ", " leadership style " and " job satisfaction ".This study uses descriptive statistical analysis, factor analysis, reliability analysis, t-test, ANOVA, correlation analysis and regression analysis. This study selected Pizza Hut staff as sample, using the method of questionnaire survey and collecting the data in paper. In order to take account of the credibility of the sample, all of them were issued in anonymous form. A total of 250 questionnaires were released, 213 were recovered, and the recovery rate was 85.2%. After deleting the invalid questionnaire, the effective questionnaire was 201 copies, and the effective recovery rate was 80.4%.The results of this study are:
1. Leadership style has positive influence on job performance.
2. Job performance has negative influence on turnover intention.
3. Job satisfaction has negative influence on turnover intention.
4. Leadership style has negative influence on turnover intention.
5. Job performance has indirect effect between leadership style and turnover intention.
6. Job satisfaction has the effect of clutter effectiveness between leadership style and turnover intention.
Based on the above findings, this study proposes practical management implications and suggestions to provide a reference for the management of human resources in catering services and the follow-up researchers.
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