| Summary: | 碩士 === 南華大學 === 企業管理學系非營利事業管理碩士班 === 106 === With the change of social trends, social workers could not effectively counsel individuals under the great pressure of diversification of service types and the increasing cases. This study thinks that because of relatively high job mission of social workers, there has an interactive effect between job stress, job mission and job emotion. The purpose of this study is to find out the reasons supporting social workers to maintain persistence of work. It’s expected that the study can be used as an important reference for improving efficiency at work and intention to stay.
This study adopted qualitative research methods and used semi-structured interview to collect data, and there are three conclusions as follows: (1) Job stress comes from the urgency of time, the uncertainty of work content and the requirements of administrative procedure; (2) Job mission has an effect of reconciliation and multiplication to job stress; (3) Job mission will cause positive and negative effects of job emotion due to an effect of reconciliation and multiplication of job stress.
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