| Summary: | 博士 === 國立中央大學 === 企業管理學系 === 106 === Research study on Taiwanese Educational Institution group meal
provider’s recruitment procedures
Abstract
In all the public educational institutions in Taiwan, the majority of the universities, middle, and elementary schools are often heavily populated with relatively large campuses. As a result, these institutions need to recruit reputable group meal service providers and campus life service providers to satisfy the needs of staffs and students. How to establish the appropriate procedure criteria to select the most capable provider that offers excellent qualities which meet staffs and students’ expectations is an important and serious matter. The recruitment process is complex, highly skilled, and extremely professional; however, there is no guarantee that every recruitment is successful and satisfactory. This research study is based on the view point of group meal service management and analyzes ten different individual provider’s profiles that acts as the foundation for establishing the appropriate recruitment procedure criteria. Exploring criteria through interviews with various experts and intergrading literary reviews are also considered to the making of the recruitment procedure criteria. In addition, combining computer processing with the well-developed consistent fuzzy preference relations, as well as incorporating experts’ opinions on the recruitment procedure criteria index as an important benchmark to evaluate group meal service providers. The research resulted in an evaluation assessment of five procedure tiers and nineteen procedure criteria. It is a systematic and quantitative analysis that orderly evaluate factors that significantly impacts recruitment process. The factors show that the providers’ operating strategy is the most important aspect in recruitment process. Following that is the providers’ management value and business performance. The dining environment along with the food transportation management are considered the least important aspect. The research result has been approved by six professionals with twenty years or more of experience in their field through practical applications and simulation case studies. This is to ensure the applicability of this evaluation assessment in the future. This assessment will also benefit recruitment managers when it comes to decision making; it can also be used to establish related management policy as well as a reference check for risk management strategies and resource allocation standard.
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