Personality Traits,Work Stress and Professional Career Commitment among Tour Leaders

• Main Authors: Hsu,Pei-Chen, 許珮宸
• Other Authors: Hsieh,Shu-Fen
• Format: Others
• Language: zh-TW
• Published: 2018
• Online Access: http://ndltd.ncl.edu.tw/handle/asnqbe

碩士 === 景文科技大學 === 旅遊管理系觀光與餐旅管理碩士班 === 106 === In consideration of the turnover rate of tour leaders in travel industry is always too high, how to retain experts in this field is an very important topic of human resources, Therefore, by studying the tour leaders from four of the consolidated tour agencies in Taipei City, this research aims to explore the relevance between Big Five personality traits, work pressure and professional career commitment of the tour leaders. By using purposive sampling survey method, a total of 350 questionnaires were sent out, and 300 of them were valid.Afterwards conduct data analysis and collation by method of reliability and validity analysis, correlation analysis, stepwise regression analysis. The research found that, (1)“neuroticism”had a significant positive influence on all aspects of work stress；The characteristics of openness and extroversion have significant effects on the“work load of work pressure”and“family stress”. (2)“Family stress”and “the sense of profession achievement stress”have notably effects on Professional Career Commitment's Career input and the desire to remain. (3)“Agreeableness”and“Openness”have significant effects on Professional Career Commitment's Career input and the desire to remain；(4) also there is a obvious difference of personality Traits between the“gender”,“age”and “whether or not is currently a special tour leader”；On the other hand there were significant differences in job stress between“age”,“marriage”,“education background”,“average monthly income”and“whether or not is a special tour leader”.