Discussion on the Relationship between Passenger Service Innovation and Service Quality in Urban Area to Perceived Value and Satisfaction Degree- Take Kaohsiung City as an Example
碩士 === 義守大學 === 管理碩博士班 === 106 === In the era of diversified facial fabric markets, the urban bus system must constantly propose innovative services and train excellent and professional service personnel. Its ultimate goal is nothing more than to increase customer satisfaction, and thus to increase...
Main Authors: | Jia-Qiang Fang, 方嘉強 |
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Other Authors: | Liang-Jian Li |
Format: | Others |
Language: | zh-TW |
Published: |
2018
|
Online Access: | http://ndltd.ncl.edu.tw/handle/28g722 |
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