| Summary: | 碩士 === 輔仁大學 === 非營利組織管理碩士學位學程在職專班 === 106 === This study takes Tzu Chi as a research case. The purpose of research is to further explore the motivation of visiting volunteers to participate in charitable visits, the process and ability of visiting leaders to teach charitable visits, and to further understand the concept and method of Buddhist non-profit organizations to cultivate volunteers to participate in helping people. Simultaneously, through the process and experience of Tzu Chi to cultivate visiting volunteers, as a imitate target for Buddhist non-profit organizations to cultivate visiting volunteers. For the purpose of research, this study using the case-study research method, in-depth interview method, and snowball sampling, from October to November 2017, interviewed seven current visiting leaders in the northern region.
This study finds that the motivation of Tzu Chi visiting volunteers to participate in charitable visits is affected by three factors, including: charitable concept with religious beliefs and concrete practices, professional social workers and senior volunteers complement each other's supervision system, individual factors and interactions between visiting volunteers and clients; the process of Tzu Chi visiting leaders to teach charitable visits has three characteristics, including: encouraging visiting volunteers to full participate in helping people, giving decision-making power, and training visiting volunteers having team awareness and team consensus, showing group synergy, and visiting leaders can exert more emotional psychosocial functions and role modeling functions; the abilities to most need to training of Tzu Chi visiting leaders to teach charitable visits is interpersonal skills and political skills.
This study puts forward three suggestions for Buddhist non-profit organizations to cultivate visiting volunteers, including: improving the motivation of visiting volunteers, establishing a system of senior volunteers, and planning a knowledge management system that integrates religious beliefs and modern professional methods. For academic and practical circles.
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