An Empirical Study on Service Quality, Relationship Quality and Consumer Loyalty-A Case Study of SPA Industry

碩士 === 台灣首府大學 === 休閒管理學系碩士班 === 106 === The purpose of this study was to investigate the relationship between service quality, relationship quality and consumer loyalty in the beauty industry of the Rolling SPA. The research methods were literature analysis and questionnaire survey. The research con...

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Bibliographic Details
Main Authors: CHEN, PEI-LING, 陳佩伶
Other Authors: SHIEH,HORNG-JER
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/7euzb4