Customer Selected Commercial Bank Relationship Between Customer Satisfaction and Service Quality
碩士 === 正修科技大學 === 金融管理研究所 === 106 === When choosing the banks, the factors considered by customers are different, such as: bank locations, convenience, security, service quality, bank incentives, etc.Based on above factors, this research will focus on how banks can respond to customer needs and prov...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2018
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Online Access: | http://ndltd.ncl.edu.tw/handle/wkn3y5 |