Customer Selected Commercial Bank Relationship Between Customer Satisfaction and Service Quality

碩士 === 正修科技大學 === 金融管理研究所 === 106 === When choosing the banks, the factors considered by customers are different, such as: bank locations, convenience, security, service quality, bank incentives, etc.Based on above factors, this research will focus on how banks can respond to customer needs and prov...

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Bibliographic Details
Main Authors: KUO,PO-SHENG, 郭柏陞
Other Authors: TSAI,SHIUE-HUEI
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/wkn3y5