| Summary: | 碩士 === 嘉南藥理大學 === 藥學系 === 106 === Abstract
Community pharmacy bureaus are the best choice for general population to receive their prescription medicines and obtain the related drug information. The community pharmacy bureau gradually becomes a frontline health care unit. The pharmacist in the community pharmacy bureaus are the professional persons to fulfill these duties. Asthma and chronic obstructive pulmonary diseases (COPD), two of most common chronic respiratory diseases seen in the community pharmacy bureaus. Proper use of inhaler medicines are the key control of the disease. In order to improve these professional services, both pharmacists and pharmacy assistants were required to perform pre-tests and post-test. In this study, most asked questions by asthma and COPD patients were collected, sorted, discussed and formed to be the testing materials. There were 20 questions based on the knowledge of disease, medicines and the use of inhalants for pharmacists. There were also 20 questions based on common sense of the diseases for Pharmacy assistants. Pre-test were carried out without any notice. By doing so, a basal level knowledge of Asthma and COPD could be obtained. After analyzing the results of the pre-test, the experts of Asthma and COPD were invited to give appropriate education and training according to the most inadequate staff. A post-test was then carried out and the results were analyzed and compared to that of the pre-test.
It was surprised to find out that inhaler uses were not familiar by pharmacists, especially for those newer inhalers. This was particularly poor in the older than the younger pharmacists. However, after training program, the older pharmacists improved (their scores from average 48.1 increased to 76.9) and the younger pharmacists also improved further (the scores from average 70.5 increased to 89.1). Although there was still some gap between these two groups, continuous education and training were considered as necessary fair. For pharmacy assistants, they had better overall scores in the pre-test (88.9 and 91.3 between two groups), therefore, education program was only focus on their poorest concept regarding the diseases. It can effectively improve the cognition of training personnel. Pharmacy assistants sometimes have more opportunities to interact with customs than pharmacists, thus training of pharmacy assistants are also important to up-today their knowledge about diseases and medicine can somehow improve professional image of community pharmacy bureaus.
Key words: Community Pharmacy Bureau, COPD, Asthma, continuous education
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