Using Importance-Performance Analysis to Evaluate the Service Quality of Credit Administration for Business Entities at Credit Cooperatives - A case of a Credit Cooperative Bank
碩士 === 中華大學 === 科技管理學系 === 106 === To provide accurate services which is in need by customers, financial clerks should have the ability to determine what the customer want, the messages they provided, and the up-to-time information. This research means to explore the importance and satisfaction of t...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/56bxf7 |