組織氣候、服務品質與顧客滿意度對組織績效影響之研究-以台北市國際觀光旅館業為例

碩士 === 德明財經科技大學 === 行銷管理系 === 105 === In recent years the international tourist hotels have been devoting to customer service and innovative service approach that it is not difficult to find their attention to customers. In addition, due to the international tourist hotel industry implanting the pos...

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Bibliographic Details
Main Authors: CHEN-SUNG-FAN, 陳頌凡
Other Authors: 王高樑
Format: Others
Language:zh-TW
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/7wbptm