Case study of web forum ─ Mobile01

碩士 === 東吳大學 === 資訊管理學系 === 105 === The rapid growth of the Internet has changed the way people express themselves and interact with others. It makes online customer reviewers of both products and service can affect the consumers’ decisions. However, positive opinions can help business to bring in be...

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Bibliographic Details
Main Authors: CHUNG,TSAI-YU, 鍾采瑜
Other Authors: CHENG,LI-CHEN
Format: Others
Language:zh-TW
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/63130942449764773942
Description
Summary:碩士 === 東吳大學 === 資訊管理學系 === 105 === The rapid growth of the Internet has changed the way people express themselves and interact with others. It makes online customer reviewers of both products and service can affect the consumers’ decisions. However, positive opinions can help business to bring in benefits or raise their reputation. Therefore, some of the businesses will hire spammers to do something for them such as improving their target products/service or attempting to defame their competitors. Most of prior works used reviews’ content based to filter the fake reviews. In this study, we focused on the data on the web forum called Mobile01 and analyzed spammer behaviors based on user behaviors in order to provide insight for related studies. Finally, we explored some interesting finding about spammers.