The Relationship among Front-Line Employees’ Emotional Intelligence, Emotional labor and Organizational Commitment at Five Star Hotels in Taipei: Moderating Effect of Perceived Hotel Manager’ Transformational Leadership

碩士 === 中國文化大學 === 觀光事業學系 === 105 === Taiwan's tourism industry is flourishing. In 2015, the number of tourists exceeded 10 million. As the most indispensable aspect of traveling is accommodation, the number of hotels in Taiwan has been increasing rapidly. However, the hotel industry is characte...

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Bibliographic Details
Main Authors: Zeng, Zi-Hui, 曾紫惠
Other Authors: Hsu, Chia-Yuan
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/96vz28