| Summary: | 碩士 === 國立虎尾科技大學 === 工業管理系工業工程與管理碩士班 === 105 === With the globalization of economic development and the rapid flow of markets and information, in order to pursue efficiency, enterprises expand their business scope to maintain a competitive advantage. However, in the process of enterprise layout expansion, enterprises are faced with various types of unpredictable risks and supply chain disruptions due to unexpected events, leading to enormous impacts on enterprises’ operations. Hence, how enterprises establish important risk factors and adopt appropriate coping measures is an important issue for todays’ enterprises. If enterprises can develop resilience as a plan for developing strategies, risk-induced impacts can be reduced, thereby efficiently restoring the original performance of the supply chain.
In this study, first the conceptual risks underwent analysis to construct over one hundred listed risks. Additionally, targeting the case company, the key risk factors contributing to supply chain interruption were found. Further, based on literature review, resilience indicators were compiled. However, the plans developed or conditions met by enterprises that have obtained key resilience indicators are rather abstract. Therefore, specific criteria for enhancing resilience were put forward in this study, which not only support the resilience indicators, but also provide managers with references when developing strategies.
The Focus Group Method was used to collect qualitative data. With the Failure Mode and Effect Analysis combined, the causes and impacts of risk occurrences were analyzed. In addition, Fuzzy Delphi Method was adopted to carryout criteria screening. Finally, the VIKOR sorting method was used to obtain the plan selection results. The finical plan selection results “instant sharing of job information”, “job site and backstage linkage”, and “product development design and design improvement” were selected as the best plans for enhancing the case company’s resilience for coping with risks.
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