| Summary: | 碩士 === 國立臺北大學 === 公共行政暨政策學系碩士在職專班 === 105 === With the rapid growth of the economy and the diversified development of culture, the work values of people in different generations will be different, and the new generation of the 1980’s joining the employment market year by year has gradually become a new force in business organizations that cannot be ignored. Therefore, this study intended to gain insight into the status and differences of local tax officers' work values as well as the extent of the impact of work values on organizational commitment and professional commitment, and whether the relationship between organizational commitment and professional commitment is influenced by people of different generations. Finally, based on the research findings, the paper puts forward relevant recommendations on how to retain professionals.
The research method of questionnaire survey developed in this study was obtained through review of appropriately selected measurement scales from the relevant literature. Research subjects were local tax officers in Taipei City. A total of 235 valid questionnaires were collected, which were then analyzed using SPSS statistical software. Relevant methods of statistical analysis were adopted to conduct verification based on the purpose of the study and the attributes of the variables.
The results show that the values of local tax officers' work values of different generations exerted a significant difference only in the dimension of "material remuneration", and that working values were positively related to organizational commitment and professional commitment, in which the relationship between "self-growth and realization", "altruism" and "respectability" in work values showed a higher relevance between "overall organizational commitment" and "overall professional commitment" which tended to be affected by different generations. Therefore, it is recommended that managers create a work environment that can meet the values of "self-growth and realization", "altruism" and "respectability" in order to encourage good interaction between different generations and that they cooperate with the internal organization culture to develop a strategy to retain talent so that professional experience may be passed down.
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