The Study of Core Competencies of the Enterprise External Trainers

碩士 === 國立臺灣師範大學 === 科技應用與人力資源發展學系 === 105 === Enterprises must rely on education and training to continuously enrich the staff's management capacity and professional skills, and the business training instructor (hereinafter referred to as enterprise lecturer) affects the effectiveness of enterp...

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Bibliographic Details
Main Authors: Lee, Chun-Wei, 李峻瑋
Other Authors: Lin, Hung-Chang
Format: Others
Language:zh-TW
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/79n2nk
Description
Summary:碩士 === 國立臺灣師範大學 === 科技應用與人力資源發展學系 === 105 === Enterprises must rely on education and training to continuously enrich the staff's management capacity and professional skills, and the business training instructor (hereinafter referred to as enterprise lecturer) affects the effectiveness of enterprise education training. Enterprise lecturers are usually divided into internal and external lecturers. In the enterprise education and training market, the external lecturers play a pivotal role, however, there is rare domestic research to find out the core competencies that the "external training instructor" should possess to successfully implement the enterprise training. In this study, the "modified Delphi method" was applied, and there were 12 and 11 domestic professionals who acted as the Delphi experts for the first and the second round questionnaire survey respectively. Finally, through literature review and face to face/telephone interviews with five experts, a total of six major work and 25 core competencies is summarized for the external training instructor. It is expected that the results of this study will provide the basis for management strategies for domestic management consultants, professional enterprise training institutions, HR training departments and so on; the selection and training of external lecturers; and evaluation index of teaching effectiveness.