Operational Performance Evaluation Index of National Sports Center of Pingtung City

碩士 === 國立屏東大學 === 體育學系碩士班 === 105 === The purpose of this study was to explore the performance evaluation indicators of the National Sports Center in Pingtung City, and to use the concept of the Balanced Scorecard and the Interview Questionnaire to build up the performance evaluation index of the Pi...

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Bibliographic Details
Main Authors: WEI, SHAO-WEI, 魏韶葦
Other Authors: HUANG, JEN-MIN
Format: Others
Language:zh-TW
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/67144295669918349454
Description
Summary:碩士 === 國立屏東大學 === 體育學系碩士班 === 105 === The purpose of this study was to explore the performance evaluation indicators of the National Sports Center in Pingtung City, and to use the concept of the Balanced Scorecard and the Interview Questionnaire to build up the performance evaluation index of the Pingtung National Sports Center. Also, with the analysis of hierarchical procedural method to analyze the weight of each level of performance. The conclusions were as follows: (1) The operational performance evaluation indicators of Pingtung City National Sports Centerare fourdimensions, the financial, customer, internal procedures and learning and growth, thirteen key motivations and sixty action indicators; (2) The results which operated performance evaluation indicators at all levels of weighthow that the customer dimension had the highest weight value in the first layer, followed by the learning and growth aspect, then the financial aspect, and the lowest weight was the internal process component.