Explore Employees’ Knowledge Sharing Intention Based upon the Trust-Relationship Commitment Theory - A Study Case of the Precision Manufacturing Industry

• Main Authors: Wang, Pei-Hua, 王珮驊
• Other Authors: Lee, Wan-I
• Format: Others
• Language: zh-TW
• Published: 2017
• Online Access: http://ndltd.ncl.edu.tw/handle/6f7kdz

碩士 === 國立高雄第一科技大學 === 行銷與流通管理系碩士專班 === 105 === 　The machinery manufacturing industry has always been regarded as an indicator of the degree of industrialization in a country and an indicator industry essential to an industrial power. In the aspect of the development of the domestic machinery manufacturing industry over the past decades, apart from the traditional manufacturing production equipment, the industry is transforming to the development of the precision manufacturing industry including electronic and medical appliances at present. Currently, the trends in the global precision manufacturing industry are mainly aimed at high quality, high defect-free rate, high capacity, low cost, greenization and security automation. Because of most precision manufactured products made by processing of special light metals and being in special materials, complex shapes and diversified sizes, the steps for special light metal precision manufacturing and machining involving turning, milling, boring, piercing, threading and so on are very complicated and tedious, resulting in domestic manufacturers putting a lot of efforts and costs in in the development process. This study takes employees’ knowledge sharing intention and precision manufacturing as research objects to explain that the successful relationship marketing needs to have the two elements; that is, trust and relationship commitment, based on the Key Mediating Variable Model (KMV Model) of the Commitment-Trust Theory proposed by Morgan and Hunt in 1994. Through collection of scholars’ research data over the years, Morgan and Hunt pointed out that relationship exchanges of a core business can be divided into four parts, consisting of ten types of relationships: the first part is internal partnerships (business units, employees and functional departments of the organization), the second part is buyer partnerships (intermediate customers and ultimate customers), the third part is lateral partnerships (competitors, nonprofit organizations and government), and the fourth part is supplier partnerships (goods suppliers and services suppliers). The main intervening variables in the research on trust-relationship commitment further study the relationships between related antecedent variables, outcome variables and Commitment-Trust Theory and their influences, moreover, it is added that knowledge sharing intention is used to measure the relationship between relationship commitment and trust to verify whether the “Trust-Relationship Commitment” theoretical model is applicable to the precision manufacturing industry. This research is used questionnaires to study employee’s knowledge-sharing Intention-the Case of Precision Manufacturing Industry. Totally, 424 pieces valid samples.